Mortgage customers are better served by building societies than banks, according to consumer group Which? Nationwide and Skipton building societies topped the table of best mortgage lenders in terms of service, transparency, and value for money. Yorkshire Building Society came second, followed by Coventry Building Society and Leeds Building Society. Banks, on the other hand, have dropped down the ratings, with Platform, Metro Bank, and Kensington ranking the lowest. Santander and TSB were the top-placed banks in a ranking based on a survey of over 3,400 people. |
Evening Standard (16/10/2023) The Independent UK (15/10/2023) The Sunday Times (15/10/2023) |